Customers who sign-up prior to 30/06/2024 get unlimited access to free features, newer features (with some restrictions), but for free for at least 1 year.Sign up now! https://webveta.alightservices.com/

SLA’s

ALight Technology And Services Limited provides two levels of SLA – Standard and Premium. Standard SLA is automatically included for every client and customer.

StandardPremium
Availability99.98% (less than 100 minutes of accidental downtime)99.99% or 99.999%
Service Desk during business hours4 Hour Acknowledgement, 12 hour resolution.15 minute Acknowledgement, 1 Hour Resolution.
Service Desk during non-business hours16 Hour Acknowledgement, 36 hour resolution.8 Hour Acknowledgement, 16 hour resolution.
Project Management AccessYesYes
Reports provided on requestYesYes

Standard Business Hours: M-F: 08:00 – 18:00 (BST – London Time)

I don’t have any fake aliases, nor any virtual aliases like some of the the psycho spy R&AW traitors of India. NOT associated – “ass”, eass, female “es”, “eka”, “ok”, “okay”, “is”, “erra”, yerra, karan, kamalakar, diwakar, kareem, karan, sowmya, zinnabathuni, bojja srinivas (was a friend and batchmate 1998 – 2002), mukesh golla (was a friend and classmate 1998 – 2002), thota veera, uttam’s, bandhavi’s, bhattaru’s, thota’s, bojja’s, bhattaru’s or Arumilli srinivas or Arumilli uttam (may be they are part of a different Arumilli family – not my family).

Mr. Kanti Kalyan Arumilli

Arumilli Kanti Kalyan, Founder & CEO
Arumilli Kanti Kalyan, Founder & CEO

B.Tech, M.B.A

Facebook

LinkedIn

Threads

Instagram

Youtube

Founder & CEO, Lead Full-Stack .Net developer

ALight Technology And Services Limited

ALight Technologies USA Inc

Youtube

Facebook

LinkedIn

Phone / SMS / WhatsApp on the following 3 numbers:

+91-789-362-6688, +1-480-347-6849, +44-07718-273-964

+44-33-3303-1284 (Preferred number if calling from U.K, No WhatsApp)

kantikalyan@gmail.com, kantikalyan@outlook.com, admin@alightservices.com, kantikalyan.arumilli@alightservices.com, KArumilli2020@student.hult.edu, KantiKArumilli@outlook.com and 3 more rarely used email addresses – hardly once or twice a year.